We hire only quality people for this service, so availability is limited. Once you place an order, our JMPS manager will contact you to get confirm and then connect you to your own John's Mom.
Customers kept asking us if we could just be them. One mom from New York pleaded with us,
Thus the John's moms packing (and un-packing!) service was created.
We hire real-live moms to work alongside students at busy transition times to pack, sort, purge, and then unpack, sort, and settle in.
Our moms stay in touch with parents and students from the point that the order is placed until the job is complete (if desired).
Important: We must be able to connect by phone with the person who will be there to work with us a few days before the job . We need to confirm and review details with this person or we cannot fulfill the order.
The service is billed at $350 for the first two hours, starting when the mom arrives. After the first two hours, we charge $125/hr thereafter in quarter-hour increments.
When you are moving out and want help packing up, you will also pay a reservation fee of $30 to secure the pick-up associated with this service, automatically added at checkout. When you are moving in and want the "settle-in service" (unpacking and organizational help), then we will remove the pick-up charge from your order when it is received.
You do not have to order supplies yourself. Your "mom" will discuss your job with you in advance and add packing supplies to your order for advance delivery if needed, with your permission, of course.
Once you order this service, you have until the end of the business day to cancel for a full refund. Cancellation, change, and late fees are as follows:
Late order, less than three calendar days prior to service, add $100
Changes to reservation date OR time less than three calendar days prior to service, add $100.
Cancellations $175 up to three calendar days before service and non-refundable after that; all cancellations from April 1-May 15 and August 15 - August 30 are non-refundable ($350 + $25 = $375 for packing, $350 for unpacking)
On average, a John's Moms packing service customer spends $800-$1,200, once supplies, shipping, and storage are added on. If you are concerned about limiting your costs, then please talk to the mom when she calls about setting a cap to her time and working together to make prudent decisions about whether particular items are worth storing/shipping.
NOTE! JOHN'S MOMS DO NOT CLEAN, ASSEMBLE OR DISASSEMBLE FURNITURE, ATTACH OR DETACH ANYTHING TO OR FROM WALLS, OR TRANSPORT CUSTOMERS AND/OR BELONGINGS IN PERSONAL VEHICLES.
John’s Mom’s are not qualified to pack fragile belongings like TV’s, dishes, or electronics. They will simply hand off these items to the truck team, who will transport them carefully back to our store for professional packaging. Click to our pricing page for professional packing fees.