deliveries from target or walmart

Target and Walmart often use local couriers to deliver products from their local stores. They are not shipped via a common carrier like UPS or FedEx. The driver picks up the unboxed products from the local store. Since they’re either in a bag or loose we will have to bill you for boxing them.

The packages are often left outside our office door without a signature. They will even leave them after hours with no regard for bad weather or theft. If the driver is thoughtful enough to bring them inside, they may not know who they are for.

As you can imagine, this leads to a lot of problems. So if you are ordering from Target or Walmart, be sure to insist that the package is delivered during normal business hours (M-F, 9a-5p). The student’s name must listed as the buyer. Then call us in advance to say that you are expecting a delivery.